10/13/2023 0 Comments Aer lingus seattle phone number![]() She told me she needed to start a case number for processing the refund and then provided me with the case number for reference. The customer service person asked how she could help and I said I was seeking a full refund. After providing our flight booking number and verifying my contact information, I was informed our flight had indeed been cancelled. I reached a customer service person after being on hold for only a minute or two. Checking the flight status on the airline's website in recent days just returned a message stating " No matching flight information results found" which suggested to me the flight was cancelled.īeing only 36 hours or so from our scheduled departure time, I called Aer Lingus this morning to find out the status of our flight from Seattle. Over the last 3 weeks or so, I've received an email each week offering to change the dates of our flight without any fees or to receive a voucher, but no emails indicating our flights had been cancelled. My wife and I were scheduled to fly Aer Lingus from Seattle to Dublin on April 14 returning on April 30. Get more information on your rights and our obligations under Regulation (EC) 261/2004" If you run into difficulty, you can contact our call centre on 1890 800 270 or (IRL) or 03 (UK) If you wish to take advantage of this flexibility, simply go to the Manage Trip section on. Please note that if you change your travel plans to flights that are more expensive than your original booking, the difference in price will still be charged. If you would like to change either the date or destination of your journey, we will waive the change fees that would normally be associated with doing so. See more details and FAQs on the voucher request page. So if your flight cost at total of €200, we'll send you a €220 voucher. We'll send you a voucher for the full value of your flight (including taxes and charges), plus an extra 10%. " Apply for a voucher by filling in your details on the voucher request form. On the actual page, they are not separated, so the one-liner refund option is almost buried. I also separated the paragraphs for easier reading. (For emphasis here I italicized the links that are on the page. If you have booked via Aer Lingus please see options below:" We have a number of options available to you. ![]() If your flight has been cancelled, please do not travel to the airport. " My flight is cancelled, what are my options? To learn more, you have to go waaaaay down the page to the Coronavirus (COVID-19) FAQs and select this question: Visit the Manage Trip section to make sure your contact details are up to date." If your flight is cancelled we will contact you directly. This is the link to Flight Disruption Information: "For the latest information on travel news and restrictions, visit our flight disruption information page." (I already had this bookmarked.) "To check the status of a particular flight operating within two days, please use the flight status option." (This is the trip management option I tried when logged in.) To check the schedule of a particular route, please use the flight search booking option." "Unfortunately our timetable is changing so frequently at the moment that the information you find here may not be fully up to date. So I clicked on the timetable link and got this: Please choose an alternative date or for seasonal routes, see our timetable." There are no flights on your selected date. It makes me wonder why, when they already know that they will not be flying from/to Seattle, they have not yet sent me a cancellation email. It is consistent with what I read about Aer Lingus flying from very few US cities and with my guess that Seattle was not one of them. I tried to schedule a flight just like mine, RT Sea-Dub, May 4 - May 23.īelow is the message I got for both departure and return flights. I logged out and returned without logging in. It still shows the reservation and lists only 3 current possible flight days in the change options. I checked my flight reservation under Manage Trip. It once again encouraged me to get a voucher. I received yet another email from Aer Lingus today. Some of the relevant information is hard to find. This is a long message, but I hope it helps others with Aer Lingus reservations.
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